Privacy Notice

Marronnier Capital, commercially known as "Juventino", located at Avenida Presidente Masaryk 61 Interior 901 B, Colonia Polanco, Miguel Hidalgo Territorial Demarcation, Mexico City, Mexico, 11560, makes this Privacy Notice available to you so that you are aware of how your personal data provided to us is collected, used, stored, shared and processed, in accordance with the provisions of the Federal Law on Protection of Personal Data Held by Private Parties, which is done through the website www.juventinocafe.com and we inform you of the following:

 

MINORS AND INCOMPETENT PERSONS

We are committed to the applicable regulations regarding the privacy of minors and incompetent persons; therefore, we DO NOT collect, store, or process information related to minors and incompetent persons, except with the express written consent of the parents or guardians of the minor. If you are a parent or guardian of a minor who has provided their personal data without your consent, you may request that such data be canceled in accordance with the procedure contained in this privacy notice.

 

PERSONAL DATA WE COLLECT

When you contact us and, where appropriate, contract our services or become part of our team of service providers or work team, or if the data is obtained through any lawful means, the following will be collected:

 

  • Identification data: name or company name, email address, home, tax and/or delivery address, date of birth, telephone number.
  • Registration and information provided by suppliers, employees, service providers, clients, users, and third parties.
  • Data obtained through payment platforms managed and controlled by third parties (e.g., PayPal® and iZettle by PayPal®, among others).
  • Billing data for the issuance of digital tax receipts, tax information, tracking and collection, as well as information regarding bank accounts and payment method.

 

FOR WHAT PURPOSES WILL WE USE YOUR PERSONAL DATA?

The personal data we collect from you will be used for the following purposes that are necessary for the service you request:

 

  • To process and fulfill home delivery orders, including sending emails to confirm the order status and its shipment.
  • For the issuance of invoices and the Digital Tax Receipt via Internet (CFDI).
  • To comply with the obligations we have contracted with you.
  • Additionally, we will use your information for the following secondary purposes that are not necessary for the requested service but allow and facilitate providing you with better service: to communicate with you and send you information by email, postal mail, telephone, WhatsApp message and cell phone, text message, or any other means about our products and promotions, including marketing and customer service communications.
  • To learn more about your purchasing preferences.
  • Marketing or advertising.
  • Commercial prospecting.
  • Sharing data with national and/or foreign companies, which may only use said data solely for the purposes entrusted to them and in accordance with this Privacy Notice.
  • Surveys, ratings, opinions, complaints, and suggestions.
  • Sending information about industry news and topics of interest.

 

WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION AND FOR WHAT PURPOSES?

We inform you that your personal data is shared inside and outside the country with national or foreign individuals and legal entities, organizations, or authorities, parcel and/or postal service companies to deliver the purchased products to their final destination, issuing bank of the credit and/or debit card: to process the payment for the purchased products, online payment system: to process the payment for the purchased products.

In relation to transfers that require your consent, if after reading this privacy notice you do not express your refusal for them to be carried out, we will understand that you have granted it. We provide you with the following mechanism so that, if applicable, you can communicate your refusal for such transfers to occur: Email: info@juventinocafe.com

 

HOW YOU CAN ACCESS, RECTIFY OR CANCEL YOUR PERSONAL DATA, OR OPPOSE ITS USE

You have the right to know what personal data we have about you, what we use it for, and the conditions of the use we give it (Access). Likewise, it is your right to request the correction of your personal information in case it is outdated, inaccurate or incomplete (Rectification); that we delete it from our records or databases when you consider that it is not being used properly (Cancellation); as well as to oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.

The exercise of the rights of access, rectification, cancellation and opposition (ARCO), as well as the rights of disclosure and limitation of use; or the revocation of consent, by the Data Subject may be made, at any time, in writing addressed to the Privacy Department of Marronnier Capital Sales Department Juventino Café, located at Avenida Presidente Masaryk 61 Interior 901 B, Colonia Polanco, Mexico City, Miguel Hidalgo Territorial Demarcation, Mexico City, Mexico 11560, email address: info@juventinocafe.com with telephone number (55) 50112262, stating full name, capacity in which you appear, address for receiving notifications; and email address, document proving you are the Data Subject, indicating the precise data and rights subject to the request.

 

HOW CAN YOU LIMIT THE USE OR DISCLOSURE OF YOUR PERSONAL INFORMATION?

In order for you to limit the use and disclosure of your personal information, we offer you the following means: email: info@juventinocafe.com

The use of tracking technologies on our website, we inform you that on our website we use cookies, web beacons or other technologies, through which it is possible to monitor your behavior as an internet user, as well as provide you with a better service and experience when browsing our page. The personal data we collect through these technologies will be used for the following purposes: browsing time, time spent browsing our website, sections and products consulted, among others.

The personal data we obtain from these tracking technologies are the following: identifiers, username and passwords of a session, preferred language of the user, region in which the user is located, type of browser of the user, type of operating system of the user, date and time of the start and end of a user session, web pages visited by a user, searches performed by a user, advertising reviewed by a user, lists and consumption habits on shopping pages.

These technologies can be disabled by following these steps: Disable cookies in advanced settings.

 

HOW CAN YOU LEARN ABOUT CHANGES TO THIS PRIVACY NOTICE?

This Privacy Notice may undergo modifications, changes, or updates derived from new legal requirements; from our own needs for the products or services we offer; from our privacy practices; from changes in our business model, or for other reasons.

We commit to keeping you informed about any changes to this privacy notice, through: Our website.

The procedure through which notifications about changes or updates to this privacy notice will be made is through our website.